Billing Issues
Items are billed when shipped.
Disaster Assistance: Potential assistance if a customer has suffered a flood, fire, etc.
Payment Options
Time payments, electronic checks, credit card options and details
Conversion for International Exchange Rate
For international customers who are asking about the exchange rate when they purchase materials from us, you can direct them to the Universal Currency Converter. http://www.xe.com/ucc/
Or course, if they're purchasing on-line using a credit card, usually the credit card company will do the conversion for them.