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Software not working correctly? (1.27.09)
- Refer customer to software publisher tech support, wish her luck in resolving the problems
- Try not to offer 'if that doesn't work, then...' statements
- If customer believes she has a faulty CD, refer to CR: they will decide whether to replace CD or not
Software Compatibility with various Operating Systems
Vista, Mac, Win 98
Operating System Compatibility for Rosetta Stone
Version 3 fully compatible with Vista