SCC Technical

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SCC Connect

Sonlight has contracted with Sharper Agent to provide a tool for us to use to manage our customer contacts and be able to communicate with them in beneficial ways. Training will be provided in stages, with the first session completed on 5/21/10 and available as a recorded webinar below.

• Webinar Introductory Training for SCC Connect
• Written Introductory Instructions
• Campaign Instructions

Webinar Demo for Coupon Code Merge - instructions for setting up a mail merge to send your coupon codes by e-mail, or to merge them in print documents

• Written Mail Merge Instructions

Webinar Demo of Outlook Setup - instructions for setting up your Outlook account to be able to send e-mails "from" your Sonlight address

• Step-by-Step Instructions with Screenshots

Web Based Email Instructions.pdf - instructions on how to access your Sonlight web based email. As of 5.24.07 all off-site reps will have web based email.

Out of Office Instructions.doc - instructions on how to set Out of Office on your web-based email. To be done if you plan to be away for two days or more.

Excel Spreadsheet Helps

Commission Compilation Template and Instructions

Tech tool

Convert lower case text to upper case text automatically: http://staff.inquisicorp.com/sca/touppercase.php