Main > SCC Procedures > SCC 101

I'm a First Time SCC, Where do I start?

Defining the Role of an SCC

Best Practices - Notes from 2010 Brainstorm

Encouragement - Videos from 2010 Brainstorm

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Dear Sonlight/Suggestion Box forums

The Dear Sonlight and Suggestion Box forums are there to solicit unabashed information and feedback from our customers. Please do not post or participate in convention feedback threads. If there are any issues the Customer Champion will handle them.

While I’m sure it is hard to watch comments/feedback about conventions go by without interacting, we do ask that you remain clear of them so that customers do not feel hindered in providing their thoughts and suggestions. (4/21/08)