Main > SCA Proc >Live Chat
Live Call Instructions
Live Chat Hot Keys.xlsx - Live Chat Hot Keys Chart
Live Chat Transcript.docx - Sample chat transcript
Live Chat Reference Card
Active Listening
Live Chat Training To listen to the live training meeting: Gather Place Link
Live Chat Issues
- Spammers: If you are in chat and get hit by a spammer or someone who is being vulgar feel free to immediately end the chat. Also, copy the chat info (including IP address – that whole page on the right) – and send it to me immediately – or if I’m not there to Judy. We have the ability to block the user by IP address – and to find out if it is a customer of ours or potentially a student on our student forums.