Main > SCA Proc > Contact Advisor Instructions
Assist Instructions Word document will download; updated 3.13.09
Additional Info - added 6.17.09
- On Customer Information Screen hit F8 and type 1 > enter, to search by item #
- then enter the item number they have ordered, it will pull up hte order number the item is in and you select that line to see the order
- nothing will show up if they have not purchased that item
Live Person Instructions
International Phone Call Instructions
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