2009 STC Workshops

Main > Marketing > 2009 STC

SYNOPSIS OF STC HIGHLIGHTS

• 2009 New Products discussed - including five major changes. Listen to the 2009 Product Development webinar.
  • View the 2009 New Products PowerPoint 2009 Products.ppt
• SCC Blogs and landing pages - Listen to the Internet Marketing webinar. Also be sure to check out the new Resource Marketplace on wiki, as well as what will likely be a myriad of threads on the Marketing Business Forum.
• SCC Forums - Listen to the Internet Marketing webinar and be sure to check out the Forum and Blog Tech page for detailed instructions on how to maintain your forum.
• SCC Email from Customers - Listen to the Customer Relations webinar for important information on the new process for handling customer email.

RECORDED SESSIONS

Monday, February 23, 2009

• 2009 Product Development Update - Judy Wnuk
• 2007/2008 Sonlight Highlights - Wayne Griess
• Product Review Survey - Kelly Lutman
• Internet Marketing - Judy Wnuk

Tuesday, February 24, 2009

• 2009 Product Discussion - Judy Wnuk
• Website Evaluation - Web Team
• Customer Relations - Rhonda Warren
• SCC Feedback - Kelly Lutman, Moderator
  • Linda's Sales Stat PowerPoint Presentation
  • Question and Answer period notes

WORKSHOP SCHEDULE

Combined SCC & SCA workshops
SCC only workshops

WEBINAR DIAL-IN INFORMATION

Webinar Dial-in.docx - Word document

2009 Webinar dial-in info - having trouble accessing the word doc? Click this link.

WORKSHOP DESCRIPTIONS

• 2009 Product Development Update - a review of the five main updates for the 2009 catalog season.
• 2007/2008 Sonlight Highlights - Wayne's biannual look at Sonlight highlights for the past two years.
• Product Review from Survey - information presented as requested on ARTistic Pursuits, Professor Teaches software, Thinkwell Math, Secrets of Great Communicators, Understanding the Times
  • ARTistic Pursuits
  • Professor Teaches Office
  • Professor Teaches Web Design
  • Secrets of Great Communicators sample
  • Understanding the Times intro
  • UTT Worldviews Chart
• Internet Marketing - a "how to" session covering the new SCC web pages as well as some other exciting news!
• 2009 Product Discussion - an opportunity to discuss any questions about the product updates, and brainstorm ideas on how to best market these changes.
• Website Evaluation - an opportunity to share your thoughts/suggestions/concerns with our Web Team.
• Customer Relations Workshop - gain a basic understanding of how CR, the order process, the shipping process, book edition changes, IG corrections all work so you can help set realistic expectations for all divisions of Sonlight affecting our customers. Also, learn Sonlight's NEW PROCEDURES for SCC customer's contacting Sonlight via email and phone.
  • Video's you may find informative:
    • A tour of Sonlight - follow an order through the process
    • Warehouse training clips
• SCC Update and Feedback - instruction on submission of SCC paperwork and use of reports followed by an opportunity to discuss SCC questions with Linda Densmer and Barb Thomas
  • !!!Barb's PowerPoint Presentations 2/24/09

TECH REQUIREMENTS FOR WEBINAR

All eight workshops will be presented in Webinar format. The following are tech specs for participating:

• You must have a high speed Internet connection. You can attempt to connect with a 56K dial-up connection, but no promises that it will work.
• Windows 2000 or higher, Mac OS X 10.4 Tiger or 10.5 Leopard
• Windows XP Service Pack 2 or higher
• Teleconferencing will be part of each webinar ... the dial-in is not toll-free unless you have some type of VoIP access.
• VoIP access through the webinar platform is available to any who have a USB headset. Toll-free.
• Your headset must have muting capability.
• Java 1.3 or higher provides a better experience, but you can view through a basic Internet browser (such as Internet Explorer, Firefox, Safari, Opera, or Camino)