2005 Edition IG Quality 7.2.05
We tried an experiment this year by having some of our IG's printed and shrink wrapped off-site. Unfortunately, the printing quality is significantly less that our standard. So we are negotiating with the printer.
Today we will pull all of these IG's out of the warehouse. By Monday or Tuesday latest we will have nice, sharp replacements. We will hold any affected orders for a day or two so we can include the replacement IG's. The problem IG's are: 1TB, 2TB, T2TB, 1TL, 2TL and 2TLA.
For customers who have received any of the low-quality IG's, we will send an email (or snail-mail if we don't have an email address) to offer either a replacement OR a gift coupon ($15 for LA and $20 for Core IG--only those levels listed above). They will be asked to reply to a special email box with their choice, as Sally explained in an earlier email.