Main > Math > Dive CD > Tech Issues

Dive on Win7

Windows 2000, XP, Vista and Windows 7 operating systems require the most recent version of QuickTime Player.(9.13.11)

Dive on Vista

All DIVE CDs are compatible with Vista, however customers will need to uninstall their current version of QuickTime and install QuickTime 7.2 from www.apple.com. The folks at DIVE are happy to provide tech support, so if the customer seems uncertain, please direct them to their tech support line (281-259-8777). If the customer seems tech savvy, the instructions are as follows:

A. Uninstall QuickTime

  1. Click on Start > All Programs > QuickTime > Uninstall QuickTime
  2. Follow the prompts and choose "Uninstall Everything" when asked
  3. If you do not have QuickTime listed in your Programs, go to "Install QuickTime 7.2" below.

B. Install QuickTime 7.2

  1. If you have dial-up or if you do not have Internet service, please contact DIVE at 936-372-9216 for a free installer CD.
  2. Open your Internet browser and type in www.apple.com.
  3. Click on "Downloads" on the menu bar at the top.
  4. Click on "QuickTime 7.2" on the menu on the left.
  5. Click on "Free Download"
  6. Complete the installation process by choosing Next or Finish each time you are prompted. Do not change any of the preset selections.
  7. When asked to upgrade to QuickTime Program, click "No Thanks".
  8. When the installation is complete, please restart your computer.

C. Viewing Lessons

  1. Place the CD in the CD drive.
  2. Then click on Start > All Programs > QuickTime > QuickTime Player.
  3. When QT Player opens, click on File > Open File > Your CD Drive > Open Me First > Getting Started
  4. When QuickTime Player opens click on Window and make sure Show Content Guide is not checked.
  5. Press the play button at the bottom of the player. Parents and students should watch the "Getting Started" lesson together.
  6. Each time you want to watch a lesson, simply place the CD in the drive, click on the QuickTime icon on your desktop, then choose File > Open File > Your CD Drive ... and choose the lesson you need to watch.

(9.27.07)

Operating System Compatibility

Win 98 and later, MAC (yes... need OS #), CD's ARE VISTA COMPATIBLE