Getting Started Brochure 3.13.09
Email to customers who have returned Cores 3.15.07
Dear ...
I am Tim Heil, Customer Fulfillment Manager of Sonlight Curriculum, Ltd. I have emailed you to let you know we will be conducting a survey of Sonlight customers who returned their Core Curriculum during the last year.
Our records, if they are as accurate as we trust, indicate that you returned a Sonlight Core package you had previously purchased from us. I would dearly like to get your feedback regarding your reasons for returning and any concerns you may have experienced with our Core package. Your feedback will enable us to evaluate our Core packages and our service, so we can improve them.
In the next two weeks you should be receiving a phone call on behalf of Sonlight Curriculum asking you to participate in this survey. If you have a moment to answer a few questions, your feedback would be greatly appreciated. This should take no more than a few minutes of your time.
We have contracted with a 3rd party to conduct this survey for us. You can be assured that your private information will not be released or sold to anyone outside of Sonlight. And just so you know what to expect, if you have Caller ID, you can expect to receive the call from 800.808.7627.
If you have any questions, please do not hesitate to contact me at [email protected] or 303.730.8193, x 104. May you be blessed in your homeschooling journey.
Sincerely,
Tim Heil
Customer Fulfillment Manager Sonlight Curriculum, Ltd.
"The way you wish you'd been taught. Guaranteed."
8042 South Grant Way * Littleton, CO 80122-2705 * USA
Phone: 303-730-6292 * 24-Hour Fax: 303-795-8668
________________________________________