Dear Sonlight Friend,
My name is
Peter Rouse. I am the Customer Fulfillment Manager for Sonlight Curriculum, Ltd.
I write
this note to you today because in the past we've shipped orders for you to
outlying areas, including
We
(Sonlight), like all businesses and consumers, have experienced significant
increases in shipping costs during 2007, and going into 2008. As a consequence,
when you place a new order this coming year, we will not be able to fully shield
you from feeling the increase.
So, for the
next week, we want to ease the transition from the lower shipping rates we've
been able to offer in the past...
For the
week of Tuesday, April 1st (today) through Monday, April 7th (at midnight
Mountain Time, US) Sonlight will pay 50%
of your total shipping cost on every order you have us ship to an address outside the
continental (lower 48) United States and Canada. Because we have
now loaded the new rates into the ordering system on our 2008 website, the
shipping charge on your order will (initially) show the full rate. However, we
will adjust your actual shipping charge before we process your payment—you will
pay only half the new shipping rates.
I do need
to add: This one-week "international shipping" special offer applies
only to the shipping charges
shown automatically when you
order on our website at Sonlight.com. Those charges are calculated based on the
new 2008
International Shipping Category Rates Chart, which is available on our
website and printed on page 161 of the Sonlight 2008 catalog. Please note, this
special offer will NOT apply to special shipping arrangements, such as overnight
and other rush shipping or delivery via DHL and other special freight carriers.
I recognize
that shouldering added costs when you live at a distance from where you get the
things you need for everyday life can be very tough. I hope this transition to
our new shipping rates will help.
My team and
I value your business (and your trust in us) highly. We look forward to serving
you and your family in the near future.
Thank you
for choosing Sonlight. I pray you have a great school year.
Sincerely,
Peter Rouse
Customer Fulfillment Manager
Sonlight
Curriculum, Ltd.
The way you wish you'd been taught.
Guaranteed.sm
Sonlight Curriculum, Ltd.
303-730-6292
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