From:                                   Sonlight Curriculum <[email protected]>

Sent:                                    Tuesday, May 15, 2012 2:19 PM

To:                                        Marketing No John

Subject:                                Update on the Core G Instructor's Guide

 


 

Dear Marketing,

I trust you have enjoyed your Core F: Eastern Hemisphere journey this year. In April, I emailed to recommend you consider Core G: World History Year 1 of 2 for the coming year. As you may know, the Instructor's Guide for Core G is currently on backorder. I'm writing to let you know that last week we regrettably had to push back the ship date for that guide.

Fortunately, you can now download the first 3 weeks of the Core G Instructor's Guide (with all your materials for the first 3 weeks except the maps). With the new schedule, we plan to start shipping the Core G guides on June 29. However, you may order Core G any time; we will ship the rest of your order when you purchase.

I sincerely apologize that we have failed to finish the Core G Instructor's Guide by the date we originally promised, and I apologize for the inconvenience this likely causes you.

If you hope to start school before early July, my team is ready to help you get the materials you need when you need them. In addition to providing the 3-week sample now, we plan to photocopy the first 6 weeks of the guide when we send the complete guide to the printer in early June. If you order the Core G Instructor's Guide before the complete guide is ready to ship, we will mail you one of these photocopies.

Though we have obviously hit unforeseen snags in the development of this re-designed Instructor's Guide, we are still working diligently to bring you the level of quality you expect and deserve from Sonlight. If you choose to purchase Core G, I trust you will find the Instructor's Guide to be an extremely valuable and easy-to-use tool.

My team and I will continue to communicate with you as the guide is finished. We will email to let you know when the entire guide is ready to ship.

If you have any questions or concerns at all, please do not hesitate to contact my Customer Relations team at 303-730-6292, [email protected], or via live chat at www.sonlight.com/contact. We are honored to have you as part of the Sonlight community and will gladly work with you to do whatever we can to meet your needs.

Thank you for journeying through your homeschool with Sonlight.

Sincerely,
Tim Heil
Customer Relations Manager
Sonlight Curriculum
www.sonlight.com

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